The 7-day free trial begins when you select 'Start Free Trial' from the Pricing area. Your webhook ID stays active until the expiration date shown on your dashboard. This trial period is designed to help you determine if TradingView Link meets your requirements. Each account can only use the trial once per MetaTrader 4 or 5.
Once the trial period is over, your account will automatically revert to the free plan. You'll still have access to the features included in the free plan without needing to take any action.
You can cancel your subscription at any time by going to the 'Billing' section of your account settings and selecting 'Cancel Subscription'. Your account will revert to the free plan at the end of your current billing cycle.
Signal limits are calculated based on complete messages, with each message counting as a single signal, even if it covers multiple lines. For instance:
long US500 q=0.1 tp=100 long US500 q=0.2 tp=1000 long US500 q=2 sl=1000
For alert sharing, each shared target counts as one signal.
Yes, you can upgrade or downgrade your plan at any time from the 'Billing' section of your account settings. Changes will take effect immediately, and any difference in cost will be prorated.
You can update your payment information at any time by going to the 'Billing' section of your account settings and selecting 'Update Payment Information'.
Yes, this is possible by configuring multiple MetaTrader 4 or 5 instances on the same computer. For instructions on setting up multiple instances, check this external guide:
https://mt4.quantumtrading.com/support/how-to-install-multiple-instances-of-metatrader-4-terminal/You can reset your password by selecting 'Forgot Password' on the login page and following the instructions. A password reset link will be sent to your registered email address.
You can contact support by sending an email to support@tradingviewlink.com. Our support team is available 24/7 to assist you with any issues or questions you may have.
We offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied with our service, you can request a refund within 30 days of your initial purchase.
No, sharing your account with others is against our terms of service. Each account is intended for individual use only.
You can change your account email by going to the 'Account Settings' section and selecting 'Change Email'. A confirmation email will be sent to your new email address.
If you exceed your signal limit, additional signals will be queued and processed once your limit resets at the beginning of the next billing cycle. You can also upgrade your plan to increase your signal limit.
You can delete your account by going to the 'Account Settings' section and selecting 'Delete Account'. Please note that this action is irreversible and all your data will be permanently deleted.